---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Configure

# Configure Legal Hold Notification {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Install and configure the Legal Hold Notification application for creating and managing legal hold notification matter.
* **[Install Legal Hold Notification](https://servicenow-prod.fluidtopics.net/vY6Hjk3FVoV9f0uyz4TNcg)**   
  Install the Legal Hold Notification plugin to be able to create a legal hold notification matter, add custodians, issue the legal hold notice, and close the legal hold notification matter.
* **[Assign the legal user role to a custodian](https://servicenow-prod.fluidtopics.net/~f6ZUJ~9dKXcVNANQjWpVw)**   
  Assign the legal user role to a custodian who is responsible for preserving data related to a legal hold.
* **[Customize an existing legal hold notice template](https://servicenow-prod.fluidtopics.net/x_quqqnxjcbdFovU09eY8w)**   
  Customize the legal hold notice template available in the base system to align with your organizational requirements.
* **[Configure a new legal hold notice template](https://servicenow-prod.fluidtopics.net/WONyyAvPk7I8PwEqw8rLBw)**   
  Configure a legal hold notice template to align with your organizational requirements.
* **[Configure a restricted caller access privilege](https://servicenow-prod.fluidtopics.net/xGidnnoH_dBFhE2lvJu2uQ)**   
  Configure a restricted caller access privilege for the document templates application with a global scope to allow the legal matter application to perform read operations.