Communication plan form

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Field description to add a new communication plan.

    Table 1. Communication plan form
    Field Description
    Name Unique name for the communication plan.
    Table Table that the plan is attached to when the conditions are met.
    Type Type of communication plan, such as Technical, Internal, External, Customer.
    Order Order in which the communication plans must be associated with the table.
    Condition based Option to define whether the plan is attached to a table based on the conditions. For example, if you want to attach a communication plan to an incident of priority = 2, you can mention the condition in the Condition field.
    Active Option to define whether the plan definition is active.
    Description Detailed description of the plan definition.
    Condition Condition under which a communication plan gets attached to a table.