---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Use

# Use Workplace Central {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
Perform workplace-related activities using the Workplace Central
application.

To customize a page in the Workplace Central application, refer to the knowledge base article: [https://support.servicenow.com/kb?id=kb_article_view\&sysparm_article=KB1639123](https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1639123).
* **[Creating custom lists on Workplace Central](https://servicenow-prod.fluidtopics.net/8QAhQgLoDsci~q0WKk5iPQ)**   
  You can create custom lists using the Lists module on Workplace Central. You can create a custom list by using existing lists from Workplace Central, or by using a system table.
* **[Working with Space Planning](https://servicenow-prod.fluidtopics.net/NWFAx0j~ylcPFlu0PFwHmw)**   
  Manage core functions like space hierarchy, neighborhoods, and user assignments.
* **[Working with Space Optimization](https://servicenow-prod.fluidtopics.net/6BTdYZky63S03vFXmWklog)**   
  Perform space optimization-related actions such as creating scenarios, approving scenarios and more.
* **[Working with Schedule Planning](https://servicenow-prod.fluidtopics.net/9sedxQaBQYmBxGlQzN1ogw)**   
  Create and execute schedule plans to assign workspaces to your employees.
* **[Working with Workplace Analytics](https://servicenow-prod.fluidtopics.net/zKOi8Ho3DWwwOI6hYU918w)**   
  As a workplace manager or administrator, use the Workplace Analytics dashboard to access key metrics for space optimization, maintenance management, lease administration, and Occupancy Insights to help you make effective decisions.
* **[Working with Move management](https://servicenow-prod.fluidtopics.net/8UK4KzQbm2nJHH8Klo8Htg)**   
  Create, monitor, and work on move projects created to schedule move requests. Work on the project using the move scheduling feature and monitor multiple move requests simultaneously.
* **[Working with Event planner](https://servicenow-prod.fluidtopics.net/g4e4tE0_IEiMjXlW_e_8gA)**   
  Monitor all the reservations created in your organization from a single workspace. Create a reservation, open a reservation, schedule a reservation to another time or move to another location. Open the Location directory portal from the Event planner home and the Scheduled view.
* **[Working with Case management](https://servicenow-prod.fluidtopics.net/QrPorsk0N1geZJg4qv5Crw)**   
  Manage your workplace cases using the Case management workspace. Monitor the progress of the cases, update the cases and perform other actions.
* **[Working with Kiosk Indoor Mapping](https://servicenow-prod.fluidtopics.net/H2XSC1Ir79FBmFMmG0uIyg)**   
  Create indoor maps and configure map elements for Workplace Services Kiosk.