---
sourceDocument: Australia Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/employee-service-management

 Release :

    - australia

ft:locale :

    - en-US

ft:publication_title :

    - Australia Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Office Mailbox to Catalog Field Mappings form

# Office Mailbox to Catalog Field Mappings form {#ariaid-title1}

Release version: Australia  
Updated March 12, 2026  
![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read  
The Office Mailbox to Catalog Field Mappings form helps you map an email field to a catalog item field.
{#mailbox-catalog-mapping-form__table_jvk_wyw_pcc__entry__2}

| Field | Description |
|-|-|
| Catalog item | Catalog item that the email fields must be mapped to. This field is automatically set to the Catalog item selected for the mapping configuration record. |
| Application | Application scope of the record. This field is automatically set to the application scope of your instance. |
| Catalog item field | Catalog item field that must be mapped to the email field. |
| Mailbox item property | Email field that must be mapped to the catalog item field. |
| Active | Option to activate the record. |
[Table 1. Office Mailbox to Catalog Field Mappings form]

{#mailbox-catalog-mapping-form__table_jvk_wyw_pcc}