Manage workplace activities and services with Location directory

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Manage Workplace Activities and Services with Location Directory

    The Location Directory allows you to effectively manage workplace activities by exploring campuses, buildings, and neighborhoods. You can get directions to meeting rooms, search for employees, reserve spaces, and report service issues, all while gaining insights into space availability through various filters.

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    Key Features

    • Map and Card Views: Navigate using both Map view for spatial awareness and Card view for detailed service management.
    • Reservation and Occupancy Status: Filter spaces based on reservation and occupancy states, provided the necessary configurations are in place.
    • Indoor Mapping: Requires configuration to display locations on a floor map; otherwise, only Card view is available.
    • Auto-refresh: Configure settings to automatically refresh reservation and occupancy statuses in the Location Directory.
    • Display Settings: Customize map display settings to show permanent assignments and privacy options.

    Key Outcomes

    By utilizing the Location Directory, you can:

    • Easily find available spaces for reservations and understand their current occupancy status.
    • Quickly navigate to locations and collaborate with colleagues through clear directions.
    • Efficiently manage workplace services by raising requests and filtering spaces based on specific needs.

    Explore workplace campuses, sites, buildings, and neighborhoods using the Location directory. Get directions using map routes to a meeting room, building, or co-workers to collaborate effectively. Search for employees, locations, and neighborhood spaces. Reserve a space, request, or report a workplace service issue. Filter spaces by reservation states, occupancy states to get insights on space availability.

    The location directory provides the Map view and the Card view to manage workplace activities and services. Indoor Mapping must be configured so that your locations can be viewed on a floor map. If a location doesn’t have a floor map, then only Card view is displayed.

    Reservation and occupancy status on the Location directory

    Configure the Location directory to filter spaces by reservation and occupancy states.

    Note:
    This is controlled through the Show reservation and/or occupancy information on Location directory map property and when it is set to true, you can view the reservation and occupancy status for a selected location on the floor map. The Workplace Reservation Management and Workplace Connectors must be installed and configured to show both reservation and occupancy statuses. Occupancy state for a location is displayed when an occupancy sensor provider is integrated with Workplace Connectors and occupancy sensor data is available for a selected location. For more information, see Configure map properties for Location Directory.

    Filter spaces by occupancy and reservation statuses for a selected space.

    • When only Workplace Reservation Management is configured and available for a selected location, filters for reservation status are available. Option to filter by occupancy status isn’t available on the Show filters panel.
    • When only Workplace Connectors with occupancy sensor data is configured, filters for Occupancy status are available. Option to filter by reservation status isn’t available on the Show filters panel.
    • When both Workplace Reservation Management and occupancy sensor plugins are configured and available. The Show filters panel shows both occupancy and reservation statuses.
    Based on the occupancy and reservation status, the Location directory shows the following states for space availability on the Card and Map view.
    • Available: Status to indicate that a selected space is available for reservation.
    • Currently booked: Status to indicate that a space is booked or reserved for a meeting.
    • Not available: Status to indicate that the space isn’t available for reservation. This state is shown when Workplace Reservation Management is configured but the Is Reservable field on the Reservation portal is set to false (All > Workplace Reservation Management > Administration > Workplace Spaces).
    • Currently Occupied: Status to indicate that a location has occupancy sensors. The occupancy state is shown as Currently Occupied on the floor map.
    • Currently unoccupied: Status to indicate that a location has occupancy sensors but the space isn’t occupied.
    • Sensor not installed: Status to indicate that occupancy sensor is not installed and configured for a location.
    • Sensor not working: Status to indicate that the occupancy sensor data is in an invalid state or it isn’t functional for a location.

    Map display settings

    Configure map display setting options to show permanently assigned workplace locations on the map. If privacy is enabled, workspaces allocated for private users aren’t displayed on the map. For more information, see Work with the Map view on the Location Directory.

    Auto-refresh reservation and occupancy states on Location directory

    Configure Map properties to refresh automatically and get the latest reservation and occupancy status on the Location directory. Use filters on the Location directory to filter out and view either reservation or occupancy status or both reservation and occupancy status.