Visitor registration

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • As an employee, the Workplace Visitor Management application enables you to register visitors in advance.

    With Workplace Visitor Management, you can do the following:
    • Register visitors and specify their visit date, timings, and visiting location.
    • Reserve a complete day or a short duration.
    • Specify a co-host, especially if you are unavailable.
    • Provide any private information to the receptionist if the visitor has special requests.
    • Register an off-site colleague.
    • Notify the visitors with all the information that they need during their visit.
    You can also use the Virtual agent chat support on the Workplace Service Portal to register a visitor and view your visitor registration details. The chat support enables you to do the following:
    • Register a guest.
    • Know your expected visitors on the current day.
    • Know when your visitor is expected to arrive.
    • Cancel a registered visitor.
    • View the visit logs to know the current state of a visitor.
    • Create a visitor policy or modify the existing policy which a visitor must accept before visiting. Enable or disable a visitor policy if it is not a compulsion.
    • Check the visitor policy confirmations

    Once you submit the registration, the reception staff receives the registration in the application. When visitors are at the premises, the reception staff checks in the visitors, prints their badges, updates their breaks, and updates their other statuses during the day.

    For more information about how you can register a visitor, see Make a visitor registration.