Workplace advisor QnA agentic workflow

  • Release version: Australia
  • Updated October 5, 2025
  • 1 minute to read

    • The workplace advisor QnA agentic workflow enables Reservation Managers to use the Now Assist panel to ask natural language questions about workplace reservations.

    The workplace advisor QnA agentic workflow routes employee queries to agents and uses a Knowledge Graph to provide automated responses. It supports workplace reservation queries such as bookings, meeting durations, check-in details, and more.

    Workplace advisor QnA agentic workflow overview

    Important:

    To run the workplace advisor QnA agentic workflow, ensure that you have completed the following configurations:

    Accessing the workplace advisor QnA agentic workflow from the AI Agent Studio

    You can access the agentic workflow from the AI Agent Studio when you have the sn_aia.admin role.

    1. Navigate to All > AI Agent Studio > Overview.
    2. Select Workplace Advisor QnA.

    AI agents used in the workplace advisor QnA agentic workflow

    The following table lists the agents that are part of the workplace advisor QnA agentic workflow.

    Table 1. AI agents in the workplace advisor QnA agentic workflow
    Agent Description Agent tools
    Workplace reservation QnA agent The workplace reservation QnA agent handles queries related to workplace reservations using a Knowledge Graph. It can answer questions about reservations for a given building, floor, or campus, and other reservable spaces. Workplace Reservation Graph