Set up the HR Success Dashboard so that HR leadership teams and process owners can start using the dashboard.

Get started with HR Success Dashboard indicators

1. Install the HR Success Dashboard indicators
2. The dashboard tracks the Human Resources General knowledge base. To change the tracked knowledge base or add additional knowledge bases, follow the steps to: Configure tracked Knowledge Base for the self-solved KPI
3. If you have topics other than the base system topics, configure the Virtual Agent deflection nodes: Configure the Virtual Agent topics
4. Set fulfillment automation level of catalog item
5. Configure the dashboard key performance indicators (KPIs), add contributing indicators, or update the More information card
   1. Configure Success Dashboard indicators KPIs.
   2. Add contributing indicators.
   3. Update more information cards.
6. Run Update formula script for HR Success Dashboard indicators
7. Activate Performance Analytics jobs