Employee Slate for Moveworks
Summarize
Summary of Employee Slate for Moveworks
Employee Slate for Moveworks integrates the Moveworks AI assistant directly into the Employee Slate interface, enabling employees to search and take action across ServiceNow workflows and connected business applications from a single AI-powered chat bar. This unified experience works seamlessly on both web and mobile platforms, allowing users to complete requests without navigating between different tools or forms.
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The solution combines key Employee Slate features such as a conversation-first home page, interactive split view, Enterprise Search, and an Inbox to streamline employee interactions and task completion.
Key Features
- Moveworks AI Assistant Capabilities: Includes a reasoning engine, enterprise search, specialized assistants, personalized chat experiences, and world knowledge integration.
- Interactive Split View: Enables employees to initiate and complete requests within the same panel efficiently.
- Enterprise Search: Provides powerful AI-driven search with summaries and filters, allowing employees to find documents, policies, and information quickly.
- Inbox and Notifications: Employees can act on approvals, announcements, and ticket status updates directly from one panel.
- Mobile Continuity: Conversations and interactions can be continued seamlessly on mobile browsers.
Administrator Setup
To enable Employee Slate for Moveworks, administrators must:
- Set up and configure the Moveworks integration with Employee Slate.
- Customize the Moveworks chat bot functionality for users.
- Adjust Employee Slate settings to ensure smooth integration with Moveworks features.
Employee Capabilities
Employees can perform several core workflows directly from the chat bar on any Employee Slate page, including:
- Updating personal HR records such as home address and emergency contacts.
- Researching prospects and generating business artifacts with AI assistance.
- Searching enterprise content with AI-generated summaries and filters.
- Submitting catalog requests through the service catalog interface.
- Locating and accessing company policies and procedures.
- Completing actions related to notifications like approvals and ticket updates without switching interfaces.
This integration empowers employees to handle common tasks efficiently in a conversational, intuitive manner, reducing the need for manual ticketing or switching between multiple applications.
Employees search and take action across ServiceNow workflows and connected business applications from one AI front door on web and mobile.
Employee Slate for Moveworks combines the Moveworks AI assistant with key Employee Slate features. These features include the conversation-first home page, the interactive split view, Enterprise Search, and the Inbox. You start any request from one chat bar and complete the request in the same panel, working across ServiceNow workflows and connected business applications without switching tools, opening separate forms, or filing tickets.
Quick features overview
See Moveworks AI assistant capabilities for in-depth feature descriptions. Descriptions cover the following features:- Reasoning engine
- Enterprise search
- World knowledge
- Specialized assistants
- Interactive split view
- Personalization
- Catalog chat experience
Administrator setup tasks
Administrators complete the following tasks to enable Moveworks for Employee Slate:| Task | Description |
|---|---|
| Set up Moveworks for Employee Slate | Initial setup and configuration of the Moveworks integration with Employee Slate. |
| Configure the Moveworks chat bot for Employee Slate | Set up and customize the Moveworks chat bot functionality for Employee Slate users. |
| Configure Employee Slate for Moveworks | Configure Employee Slate settings to work with the Moveworks integration. |
Employee tasks
The following tasks cover the core employee workflows on Moveworks:| Task | Description |
|---|---|
| Update personal records with the AI assistant | Update personal HR records such as home address and emergency contact information using the AI assistant. |
| Research prospects and generate artifacts with the AI assistant | Use the AI assistant to research potential prospects and create relevant business artifacts and documentation. |
| Search enterprise content with Enterprise Search | Find and access enterprise documents, policies, and information using Enterprise Search capabilities. |
| Submit a catalog request in Employee Slate | Request items and services from the service catalog through the Employee Slate interface. |
| Find a policy in Employee Slate | Locate and access company policies and procedures within Employee Slate. |
What employees can do with Moveworks
From the chat bar on any Employee Slate page, employees complete the following workflows in one conversation:- Update personal HR records, such as home address and emergency contact, in the connected system of record.
- Research prospects and topics by combining internal knowledge with an opt-in external large language model.
- Generate pre-populated documents, such as an NDA, and send the document through a connected signing service.
- Search enterprise content using AI summaries and filtering options, then transfer search context to the AI assistant for additional questions and actions.
- Search enterprise content with an AI-generated summary, filters for source, date, and type, and a handoff to the AI assistant.
- Act on notifications — approvals, announcements, and ticket status updates — in one panel.
- Continue the same conversations on a mobile browser.
For an end-to-end walkthrough of a sample day, see Employee Slate for Moveworks experience journey.