Analyzing safety incident patterns

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Analyzing safety incident patterns

    The Incident patterns tab on the Health and Safety dashboard offers safety managers an automated, real-time overview of recurring safety incident patterns. This functionality helps safety teams quickly identify clusters of risks and assess their severity, enabling more informed decision-making and proactive risk management.

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    Prerequisites and Access

    • The Health and Safety Incident Management application and the Now Assist for Health and Safety plugin must be installed.
    • Incident records containing sensitive data should be configured appropriately to be included in pattern analysis.
    • Background jobs related to incident pattern generation must be running and configured for the desired interval.
    • Users require specific roles to interact with the dashboard: snohsim.manager and snohsim.agent to view; snohsim.admin to edit; and uibuilderadmin to modify UI Builder-based visualizations.

    Accessing the Dashboard

    Users can access the Incident pattern tab by navigating to Workspaces > Health and safety Workspaces and selecting the Incident pattern tab on the Health and Safety dashboard.

    Key Features

    • AI-Generated Pattern Impact Summary: Provides a consolidated overview of the most significant risk drivers based on current incident patterns.
    • Patterns Identified: Displays the total number of detected incident patterns from the latest analysis.
    • Pattern Urgency Breakdown: Shows patterns categorized by urgency, including counts and percentage shares.
    • Actions Created: Lists corrective actions generated from identified incident patterns.
    • Patterns by Urgency Table: Allows detailed triage by selecting individual patterns sorted by urgency.
    • Trend Visualizations: Includes month-by-month views of pattern urgency trends and overall pattern volume trends.

    The AI-driven agentic workflow for analyzing patterns, identifying risk drivers, and recommending corrective actions is active by default, streamlining risk management processes.

    Customization

    Dashboard widgets can be customized using the UI Builder to tailor the display of relevant metrics and visualizations according to organizational needs and user preferences.

    The Incident patterns tab of the Health and Safety dashboard provides safety managers with an automated, real-time overview of the recurring patterns across their safety incident data.

    The tab is designed to help the safety teams quickly understand where risks are clustering and how serious they are.

    Prerequisites

    Role required

    • sn_ohs_im.manager and sn_ohs_im.agent roles are needed to view the dashboard.
    • sn_ohs_im.admin to edit the dashboard.
    • ui_builder_admin, to edit the dashboard visualizations that are built using the UI Builder.

    Access the Health and Safety incident pattern dashboard

    Navigate to Workspaces > Health and safety Workspaces and select the Incident pattern tab on the Health and Safety dashboard.

    Figure 1. Incident pattern dashboard

    Metrics on the incident pattern tab

    Users can view the metrics on the dashboard if they have the Health and Safety Incident Management and the Now Assist for Health and Safety plugin installed.

    The agentic workflow to analyze patterns, identify risk drivers, and recommending corrective actions is active by default. For more information, see Health safety incident patterns assistant agentic workflow.

    Table 1. Cards on the incident pattern tabs
    Cards Description
    Health and safety pattern impact summary (banner) AI-generated summary that analyzes all current pattern records and produces a consolidated overview of the most significant risk drivers across the organization.
    Patterns identified Total number of incident patterns detected in the most recent analysis run.
    Pattern urgency Breakdown of all identified patterns by their urgency classification.

    Each segment represents an urgency level, showing both the count and the percentage share.
    Actions created Count of corrective actions generated from identified patterns.
    Patterns by urgency Detailed table listing all identified patterns that are sorted by urgency.

    Select individual pattern record from the list to triage.
    Pattern urgency trend Month-by-month view of how patterns at each level have changed over time.
    Pattern volume trend Monthly snapshot of the total number of patterns identified and stacked by urgency level.

    Customizing widgets

    You can customize the widgets in the dashboard to display relevant metrics by using the UI Builder. For more information, see UI Builder tutorial.