Key user roles and personas

  • Release version: Australia
  • Updated April 27, 2026
  • 2 minutes to read
  • Employee Slate provides tailored experiences for everyday employees, content managers, and administrators.

    Employee Slate serves different categories of employees with experiences that match their work routines.

    Admin key responsibilities

    Plan implementation, install Moveworks or Now Assist Chat, and configure branding and data sources from the admin console. Extend the canvas with AI-built widgets, track adoption in analytics, and expand the experience to Microsoft Teams, Slack, and mobile.

    Figure 1. Admin use cases
    admin-use-cases
    Table 1. Administrator use cases
    Action Responsibility
    Plan Review deployment architecture and sizing for the rollout.
    Install Install Moveworks or enable Now Assist Chat as the conversational assistant.
    Configure Set branding, data sources, and assistant behavior in the admin console.
    Extend Build custom and AI-generated widgets on the canvas with the widget builder.
    Monitor Track adoption and experience metrics in the analytics dashboard.
    Evolve Expand the experience to apps such as Microsoft Teams, Slack, and other third-party channels.
    For more information on configuration, see Get started with Employee Slate

    Employee key use cases

    From the moment you sign in to the moment the task is done, everything runs from one AI front door. This tier provides a conversation-first interface for everyday tasks such as service requests, knowledge search, research, and integration-powered actions.

    Figure 2. Everyday employee key use cases
    employee-use-cases
    Table 2. Employee role and responsibilities
    Action ResponsibilityEmployee Slate
    Ask Ask a question in natural language to Moveworks or Now Assist chat.
    Discover Find answers across enterprise knowledge sources, such as SharePoint, Drive, and Slack.
    Act Submit catalog requests through the conversational catalog without leaving the chat.
    Track View approvals, tasks, and updates in one timeline in Tasks and requests.
    Stay current Receive targeted notifications and announcements across web and mobile browser.
    For more information, see Employee Slate capabilities and Moveworks AI assistant capabilities.

    Content manager key use cases

    Draft announcements with conversational AI and target the right employees by role, location, or group. Publish across portal, mobile, Microsoft Teams, and Slack. Then track engagement and refine the next message with sharper targeting.

    Figure 3. Content manager use cases
    content-manager-use cases
    Table 3. Content manager use cases
    Action Responsibility
    Author Draft announcements with conversational AI assistance.
    Target Segment audiences by role, location, or group.
    Publish Deliver across web, mobile, Microsoft Teams, and Slack at once.
    Engage Let AI field follow-up questions inline with the message.
    Measure Review the reach, reads, and sentiment from communications analytics.
    Refine Tune targeting and cadence for the next announcement.
    For more information, see Employee communications.