Key user roles and personas
Employee Slate provides tailored experiences for everyday employees, content managers, and administrators.
Employee Slate serves different categories of employees with experiences that match their work routines.
Admin key responsibilities
Plan implementation, install Moveworks or Now Assist Chat, and configure branding and data sources from the admin console. Extend the canvas with AI-built widgets, track adoption in analytics, and expand the experience to Microsoft Teams, Slack, and mobile.
| Action | Responsibility |
|---|---|
| Plan | Review deployment architecture and sizing for the rollout. |
| Install | Install Moveworks or enable Now Assist Chat as the conversational assistant. |
| Configure | Set branding, data sources, and assistant behavior in the admin console. |
| Extend | Build custom and AI-generated widgets on the canvas with the widget builder. |
| Monitor | Track adoption and experience metrics in the analytics dashboard. |
| Evolve | Expand the experience to apps such as Microsoft Teams, Slack, and other third-party channels. |
Employee key use cases
From the moment you sign in to the moment the task is done, everything runs from one AI front door. This tier provides a conversation-first interface for everyday tasks such as service requests, knowledge search, research, and integration-powered actions.
| Action | ResponsibilityEmployee Slate |
|---|---|
| Ask | Ask a question in natural language to Moveworks or Now Assist chat. |
| Discover | Find answers across enterprise knowledge sources, such as SharePoint, Drive, and Slack. |
| Act | Submit catalog requests through the conversational catalog without leaving the chat. |
| Track | View approvals, tasks, and updates in one timeline in Tasks and requests. |
| Stay current | Receive targeted notifications and announcements across web and mobile browser. |
Content manager key use cases
Draft announcements with conversational AI and target the right employees by role, location, or group. Publish across portal, mobile, Microsoft Teams, and Slack. Then track engagement and refine the next message with sharper targeting.
| Action | Responsibility |
|---|---|
| Author | Draft announcements with conversational AI assistance. |
| Target | Segment audiences by role, location, or group. |
| Publish | Deliver across web, mobile, Microsoft Teams, and Slack at once. |
| Engage | Let AI field follow-up questions inline with the message. |
| Measure | Review the reach, reads, and sentiment from communications analytics. |
| Refine | Tune targeting and cadence for the next announcement. |