Configure Siri shortcuts for Now Mobile

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Configure Siri shortcuts for quick access to common features on your iOS mobile device.

    Before you begin

    Role required: admin

    Procedure

    1. Log in to a ServiceNow mobile app.
    2. On the navigation bar, tap the Settings.
    3. On the settings page, tap Siri shortcuts.
    4. In the Siri shortcuts section, tap the plus button (Plus button) to configure a Siri shortcut.
      Note:
      The currently available shortcuts are limited to Open My Tasks, Browse Services, and Open My Requests.
      Siri shortcuts screen with plus buttons.
    5. In the When I say field, add the phrase you want to say to Siri to open your app and use the selected shortcut.
      Add to Siri screen
    6. Tap Add to Siri.
      Note:
      • You can repeat the process to configure the remaining shortcuts, or change the phrase used to activate previously configured shortcuts.
      • You can also set up the Siri shortcuts in the Apple Shortcuts application.