Calendar and schedule management

  • Release version: Australia
  • Updated March 12, 2024
  • 2 minutes to read
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    Summary of Calendar and schedule management

    Calendar and schedule management in Employee Slate (Australia release) enhances employee time awareness and scheduling efficiency through AI-powered tools and integrated calendar widgets. It streamlines meeting access and holiday visibility directly within the Employee Slate interface, supporting active scheduling and passive time management.

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    Key Features

    • Upcoming Holiday widget: Displays the next relevant company holiday on the Employee Slate home page based on the employee's work location. It automatically identifies the location from the employee profile, references a holiday calendar table maintained by administrators, and shows the holiday name, date, and day of the week. If no location-specific holiday is found, it defaults to a preset location. Administrators control which holidays appear and widget visibility via the admin console.
    • My Calendar widget: Located within the Canvas module, this widget shows employees’ upcoming meetings in chronological order, highlighting the next meeting with direct join buttons to launch meetings without leaving Employee Slate. It integrates with Outlook to provide detailed views and includes a manual refresh option for immediate schedule updates. Meeting data synchronizes automatically at intervals configured by administrators, pulling from connected calendar systems to ensure up-to-date schedules.
    • AI-powered scheduling assistant: Supports scheduling tasks to enhance productivity (mentioned as part of the overall capabilities).

    Benefits for ServiceNow Customers

    • Improves employee productivity by consolidating meeting access and scheduling within a single interface, reducing application switching.
    • Enhances awareness of upcoming company holidays tailored to employee locations, aiding in personal and team planning.
    • Provides administrators with control over holiday data and widget visibility to align with organizational policies and locations.
    • Ensures calendar information stays current through automated synchronization, with flexibility for employees to refresh data on demand.

    Calendar and schedule management in Employee Slate includes calendar widgets and AI-powered scheduling. Features include an AI assistant for scheduling tasks, a My Calendar widget for meeting access, and an Upcoming Holiday widget based on employee work location.

    Employee Slate provides time-aware information through the following complementary capabilities. The My Calendar widget in Canvas displays upcoming meetings with direct join functionality. The Upcoming Holiday widget displays the next relevant holiday on the home page. These capabilities work together to support both active scheduling and passive time awareness.

    Upcoming Holiday widget

    The Upcoming Holiday widget appears on the Employee Slate home page and helps employees stay informed about upcoming time off. Unlike the My Calendar widget which focuses on daily meetings, this widget specifically highlights company holidays relevant to each employee work location.

    The Upcoming Holiday widget automatically determines which holiday to display through the following process:

    • Identifies the work location from the employee profile.
    • Searches the holiday calendar table for the next upcoming holiday matching that location.
    • Displays the holiday name, date, and day of the week in a clear format.
    • Shows only the most immediate upcoming holiday relevant to the employee.

    Administrators populate the holiday calendar table per work location and control widget visibility from the Employee Slate admin console.

    Note:
    A widget hidden in the admin console does not appear on any employee home page. When no holiday is found for the work location or when the work location is not available, the widget falls back to the default location set on the holiday calendar table.

    My Calendar widget

    The My Calendar widget appears in the Canvas module and provides employees with immediate access to their meeting schedule. This widget eliminates the need to switch between applications by displaying upcoming meetings directly within the Employee Slate interface, complete with join functionality.

    The My Calendar widget offers the following key features for meeting management:

    • Displays upcoming meetings in chronological order with titles and times.
    • Highlights the next immediate meeting for quick identification.
    • Provides direct join buttons that launch meetings without external navigation.
    • Integrates with Outlook to open detailed meeting views when needed.
    • Includes a refresh option to manually sync the latest meeting updates.
    • Shows meeting participant information and conference details.

    Meeting data synchronizes automatically based on administrator-configured intervals. The widget pulls information from connected calendar systems to maintain current meeting schedules. Employees can manage their time effectively by viewing their meeting commitments alongside other Canvas widgets, with the ability to join meetings directly from the interface.

    Note:
    Synchronization frequency is controlled by administrators and determines how often the widget updates with new or modified meetings from external calendar systems. Employees can use the refresh option for immediate updates when needed.