Employee Travel Safety

  • Release version: Australia
  • Updated March 12, 2026
  • 4 minutes to read
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    Summary of Employee Travel Safety

    The ServiceNow® Employee Travel Safety application enables organizations to support safe employee travel by verifying destination site safety and policy compliance, monitoring employee health status during travel, and maintaining contact logs to track potential exposure. Employees must request travel approval before booking, allowing managers or designated approvers to make informed decisions based on COVID-19 data and site safety evaluations. Approved travelers submit daily health verifications and contact logs throughout their trips to enhance safety monitoring.

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    Integration with Safe Workplace Suite

    Employee Travel Safety works alongside other ServiceNow Safe Workplace applications to help organizations prepare for workforce return after emergencies or pandemics:

    • Employee Readiness Surveys: Assess employee readiness to return to the workplace via surveys.
    • Employee Health Screening: Screen employees for entry requirements like temperature checks and PPE compliance.
    • Explore Workplace Core: Manage workspace configurations for cleanliness and social distancing.
    • Workplace Personal Protective Equipment Inventory Management: Track safety equipment inventory.
    • Contact Tracing: Use data such as badge scans and contact logs to identify potential workplace interactions.

    These applications are available in the ServiceNow Store and can be used to create a comprehensive workplace safety ecosystem.

    Use by Federal Customers

    Federal customers operating in IL4 or FedRAMP environments can install Safe Workplace suite applications on nonproduction instances without special requests. However, licenses are required for production use, and customers must ensure compliance with U.S. federal regulations. Installation guidance varies by environment, including commercial on-premise, federal hosted, federal on-premise, and others, with specific instructions available through ServiceNow support channels.

    Important Notices

    • Organizational Responsibility: Organizations retain full responsibility for legal compliance, including data protection and employment laws. ServiceNow does not guarantee regulatory compliance or provide legal advice, so organizations should tailor application templates accordingly.
    • Government Agency Use: Offered free to government agencies for a limited time, with no payment obligations. Agencies must verify ethics approvals and are responsible for legal compliance and template customization.

    Practical Usage and Configuration

    • Installation: Administrators can install Employee Travel Safety from the ServiceNow Store.
    • Configuration: Complete all setup tasks to enable travel notifications and approval processes tailored to your organization.
    • Travel Request Process: Employees request travel approval before booking. Managers or approvers evaluate requests based on health and safety data.
    • Managing Requests: Approvers can approve, reject, or cancel travel requests as needed, including when meetings shift to virtual formats.

    Use the ServiceNow® Employee Travel Safety application to help support safe travel for employees by verifying the site safety and policy compliance of destinations, monitoring employee health status, and keeping a contact log during travel.

    Before booking travel in a travel management system, employees request permission for their trips. The employee's manager or a designated travel approver can approve or reject the travel request based on COVID-19 case data and a site safety evaluation for the destination.

    When an employee's travel request is approved, monitor their health status using a daily health verification that the employee submits before and during the trip. Employees can also keep a daily contact log for the duration of the trip to track potential exposure.

    Use with other Safe Workplace suite applications

    Employee Travel Safety is part of a suite of ServiceNow® Safe Workplace suite applications. Use it with these other applications to help your organization prepare its workforce and workplaces to resume operations after emergencies and pandemics like COVID-19.
    • With the Employee Readiness Surveys application, evaluate the readiness of your users to return to the workplace by asking them to fill in a survey.
    • Before users re-enter workspaces, use the Employee Health Screening application to screen users and ensure compliance with your entry requirements, such as a temperature check and PPE.
    • With the Explore Workplace Core application, prepare for the return of users by configuring and maintaining clean and socially distanced workspaces for them to use.
    • You can manage the inventory of safety equipment for your workforce with the Workplace Personal Protective Equipment Inventory Management application.
    • With the Contact Tracing application, evaluate the readiness of your users to return to the workplace by using data such as badge scans, Wi-Fi access logs, and daily contact logs to help identify potential user interactions.

    All Safe Workplace suite applications are available in the ServiceNow Store.

    Safe Workplace suite for federal customers

    Federal customers using IL4 or FedRAMP environments will see the Safe Workplace suite applications ready and available to install on their nonproduction instances without having to make any special requests. Licenses are required to use Safe Workplace suite applications on production instances. Customers are responsible for configuring the apps to meet U.S. federal regulations and guidelines.

    Table 1. Installation instructions for self-hosted and federal environments
    Type Instructions

    Commercial on-premise

    Visit the ServiceNow® Store to download and install the application.

    Federal hosted

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    Federal on-premise

    If you are a federal on-premise customer and you would like to install this application, reach out to your sales representative or open a Now Support or HIWAVE ticket. In the ticket, request to be routed to the SHOT team.

    See the Federal downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030260] article in the Store Help Center for more information.

    On-premise

    See the Commercial downloads for the Emergency Response Management and Safe Workplace suite apps [KB0030258] article in the Store Help Center for more information.