Creating the method

For example: If the table name is sc_request, the method name is getScRequestFields(). If the table name is incident, the method name is getIncidentFields().

Overriding the method fields

The methods that you create in the sn_now_teams.ApprovalsVAUtil() script include override the ones in sn_now_teams.ApprovalsVAUtilSNC().

While creating the method, you can enter the field names that are displayed in the approval notification.

• For TASK extended tables, you can dot-walk to the referenced field by using the sysapproval field.

  For example:

  getChangeRequestFields: function() {
   return {
    "fields": ["sysapproval.number", "sysapproval.short_description", "sysapproval.risk", "sysapproval.start_date", "state"]
    }
  },

• For NON-TASK tables, you must enter the table fields directly.

  For example:

  getKbKnowledgeFields: function() {
   return {
    "fields": ["number", "short_description", "kb_knowledge_base", "author", "workflow_state"]
    }
  },

• You can create a default method, getDefaultFields(), which is used if the system doesn’t find a method for the table in the approval record. The field references follow the TASK extended tables.

  For example:

  getDefaultFields: function() {
   return {
    "fields": ["sysapproval.number", "sysapproval.requested_for", "sysapproval.price", "sysapproval.due_date", "state"]
    }
  },