Install Legal Mobile

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • You can install the Legal Mobile application (sn_lg_mobile) if you have the admin role. The application includes demo data and installs related ServiceNow® Store applications and plugins if they are not already installed. This app makes Legal Service Delivery applications available on Now Mobile and Mobile Agent mobile apps.

    Before you begin

    • Ensure that the Legal Mobile application and all of its associated store applications have valid ServiceNow entitlements. For more information, see Get entitlement for a ServiceNow product or application.
    • Review the Legal Mobile application listing in the ServiceNow Store for information on dependencies, licensing or subscription requirements, and release compatibility.

    Install the Legal Request Management (sn_lg_ops) application before you install Legal Mobile application (sn_lg_mobile).

    Role required: admin

    Procedure

    1. Navigate to All > System Applications > All Available Applications > All.
    2. Find the Legal Mobile application (sn_lg_mobile) using the filter criteria and search bar.

      You can search for the application by its name or ID. If you cannot find the application, you might have to request it from the ServiceNow Store.

      Visit the ServiceNow Store to view all the available apps, and for information about submitting requests to the store. For cumulative release notes information for all released apps, see the ServiceNow Store version history release notes.

    3. In the Application installation dialog box, review the application dependencies.

      Dependent plugins and applications are listed if they will be installed, are currently installed, or need to be installed. If any plugins or applications need to be installed, you must install them before you can install Legal Mobile.

    4. Select Install.