Components installed with Legal Conflict of Interest
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Summary of Components installed with Legal Conflict of Interest
The Legal Conflict of Interest application in ServiceNow installs various components essential for managing conflict of interest disclosures efficiently. These components include tables, user roles, scheduled jobs, and flows that enable comprehensive handling of conflict of interest records, approvals, reminders, and risk assessments.
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Roles
The application provides predefined user roles that control access and permissions:
- COI Admin: Grants full administrative access to the Conflict of Interest app and underlying data.
- COI Fulfiller: Allows users to fulfill and manage all conflict of interest disclosure records.
- COI Read: Provides read-only access to view all conflict of interest records.
- Legal and Contracts Common Utilities Configurator: Provides write permissions for Legal and Contracts Common Utilities records.
- Legal and Contracts Common Utilities Administrator: Grants administrator permissions on Legal and Contracts Common Utilities records.
- Legal and Contracts Common Utilities Reader: Provides read permissions on Legal and Contracts Common Utilities records.
Scheduled Jobs
The application includes a scheduled job that:
- Send Reminder Email to COI Requestor: Runs periodically to identify conflict of interest disclosures nearing their end date (within 30 days) and sends reminder notifications to requesters for updates.
Flows
Two key flows manage the conflict of interest process:
- COI Approval Flow: Manages multi-level approval workflows for conflict of interest disclosure requests.
- Scheduled Flow to Deactivate COI: Runs daily to automatically update the state of expired conflict of interest disclosure records from Active to Inactive.
Tables
The application installs several tables that store critical data related to conflict of interest management and risk assessment:
- Conflict of Interest Associated Requests: Maps legal requests submitted by users to conflict of interest disclosure records.
- Conflict of Interest Disclosure: Stores all conflict of interest disclosure records.
- Risk Factor Conditions: Contains conditions used to evaluate risk factors.
- Risk Factor: Stores records related to risk factors for assessments.
- Overall Risk Assessment Score: Holds scores summarizing overall risk assessments.
- Risk Assessment: Contains detailed risk assessment records.
- Risk Response: Stores responses related to evaluated risk factors.
Several types of components are installed with installation of the Legal Conflict of Interest, including tables and user roles.
Demo data is available for this feature.
Roles
| Role title [name] | Description | Contains roles |
|---|---|---|
| COI Admin [sn_lg_coi.coi_admin] |
Provides the administrative permissions for Conflict of Interest app and full access to the underlying data. |
|
| COI Fulfiller [sn_lg_coi.coi_fulfiller] |
Provides fulfiller access to all conflict of interest disclosure records. |
|
| COI Read [sn_lg_coi.coi_read] |
Provides the read-only access to view all conflict of interest records. | sn_lg_ops.legal_user |
| Legal and Contracts Common Utilities configurator [sn_lco_cmn.config] |
Provides write permission on the Legal and Contracts Common Utilities records |
|
| Legal and Contracts Common Utilities administrator [sn_lco_cmn.admin] |
Provides administrator permission on the Legal and Contracts Common Utilities records |
|
| Legal and Contracts Common Utilities reader [sn_lco_cmn.risk_reader] |
Provides read permission on the Legal and Contracts Common Utilities records | None |
Scheduled jobs
| Scheduled job | Description |
|---|---|
| Send Reminder Email to COI Requestor | The job checks for the active conflict of interest disclosure records that have the end date in the next 30 days. For all such records, it sends reminder notifications to requesters to update any changes in their conflicts records. |
Flows
| Flow | Description |
|---|---|
| COI Approval flow | This flow controls the multi-level approvals for conflict of interest disclosure requests. |
| Scheduled Flow to Deactivate COI | This scheduled flow runs daily to check for the active conflict of interest disclosure records for which the end date has passed the current date. For all such records, it updates the state from Active to Inactive. |
Tables
| Table | Description |
|---|---|
| Conflict of Interest Associated Requests [sn_lg_coi_coi_request] |
Stores the mapping of legal requests submitted by the user and the conflict of interest disclosure records. |
| Conflict of Interest Disclosure [sn_lg_coi_conflict_of_interest] |
Stores conflict of interest disclosure records. |
| Risk factor conditions [sn_lco_risk_factor_conditions] |
Stores the risk factor condition records used to evaluate a risk factor. |
| Risk factor [sn_lco_risk_factor] |
Stores the risk factor records associated with risk assessment. |
| Overall risk assessment score sn_lco_overall_risk_assessment_score |
Stores the overall risk assessment score records. |
| Risk assessment [sn_lco_risk_assessment] |
Store the risk assessment records. |
| Risk response sn_lco_risk_response |
Store the risk response records for the evaluated risk factors. |