Integration of Legal Service Delivery with third-party applications

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Extend Legal Service Delivery capabilities by integrating with third-party applications.

    Microsoft Outlook Add-In for Legal Service Delivery
    The ServiceNow® Microsoft Outlook Add-In for Legal Service Delivery enables you to submit legal requests and matters from within Microsoft Outlook. You can receive requests or information over email. Use the add-in to submit legal requests or matters without having to log in to the instance. For adding attachments, just drag and drop emails, email attachments or attach files from your system.