Components installed with Health and Safety Case Management

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Components Installed with Health and Safety Case Management

    The Health and Safety Case Management application installs various components essential for managing health and safety cases, including tables, user roles, and scheduled jobs. It also installs related store applications if they are not already present.

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    Key Features

    • Store Applications:

      The core data model for Health and Safety is installed, which includes user profiles and actions used in the application.

    • Roles Installed:
      • Safety Case Manager: Manages Health and Safety cases, with capabilities to view, create, update, and delete cases.
      • Safety Case Reporter: Views and submits Health and Safety questions from the Employee Center.
      • Safety Case Reader: Views Health and Safety cases, incidents, and observations.
      • Safety Case Writer: Creates and updates Health and Safety cases and associates related incidents.
      • Return to Work Case Roles: Includes both reader and writer roles for managing return to work cases.
      • Claim Case Roles: Provides reader and writer capabilities for Health and Safety claim cases.
    • Tables Installed:
      • Health and Safety Case: Stores records of Health and Safety cases.
      • Leave: Stores cases related to injury and illness leave.
      • Health and Safety Case Payment: Stores payment details for compensation claims.
    • User Groups Installed:

      Includes a routing group for assignment of Universal Requests related to Health and Safety cases.

    Key Outcomes

    By utilizing the components installed with Health and Safety Case Management, users can effectively manage Health and Safety cases, ensuring proper tracking, reporting, and compliance within their organization. Each role is designed to facilitate specific functions, enhancing collaboration and efficiency in health and safety management processes.

    Several types of components are installed with installation of the Health and Safety Case Management application, including tables, user roles, and scheduled jobs. The application also installs related store applications if they aren’t already installed.

    Store applications installed

    Table 1. Store apps installed with Health and Safety Case Management
    Store application Description
    Health and Safety Core

    Installs core data model for Health and Safety. This data model includes common components such as Health and Safety user profile and actions that are used in the Health and Safety applications.

    For more information on store applications, roles, and tables installed with Health and Safety Core, see Components installed with Health and Safety Core.

    Roles installed

    Table 2. Roles in Health and Safety Case Management
    Role title [name] Description Contains roles

    Safety case manager

    [sn_hs_cm.case_manager]

    Manager for Health and Safety cases who can
    • View Health and Safety cases and their related records in the Health and Safety Workspace
    • Create, update, and delete these from the Health and Safety Workspace
      • Health and Safety cases
      • Return to work cases
    • sn_hs_cm.case_reporter
    • sn_hs_cm.rtw_writer
    • sn_hs_cm.case_writer

    Safety case reporter

    [sn_hs_cm.case_reporter]

    • View cases created for the Health and Safety questions asked
    • Submit Health and Safety questions from the Employee Center

    none

    Safety case reader

    [sn_hs_cm.case_reader]

    • Can view Health and Safety cases in the Health and Safety Workspace
    • Can view safety incidents and observations associated with Health and Safety cases
    • sn_ohs_im.incident_reader
    • sn_ohs_im.observation_reader
    • sn_ohs_im.hs_profile_reader
    • sn_ohs_im.document_reader
    • sn_ohs_im.action_reader

    Safety case writer

    [sn_hs_cm.case_writer]

    • Create and update Health and Safety cases in the Health and Safety Workspace
    • Can associate related safety incidents and observations to Health and Safety cases
    • sn_ohs_im.incident_writer
    • sn_ohs_im.observation_writer
    • sn_hs_cm.case_reader
    • sn_ohs_im.document_writer
    • sn_ohs_im.action_writer

    Return to work case reader

    [sn_hs_cm.rtw_reader]

    Can view Return to work cases in the Health and Safety Workspace

    sn_ohs_im.hs_profile_reader

    Return to work case writer

    [sn_hs_cm.rtw_writer]

    Safety case writer who can create and update Return to work cases in the Health and Safety Workspace

    • sn_hs_cm.case_writer
    • sn_hs_cm.rtw_reader

    Claim case writer

    [sn_hs_cm.claim_case_writer]

    Safety case writer who can create, update, and delete claim cases in the Health and Safety Workspace

    • sn_hs_cm.case_writer
    • sn_hs_cm.claim_case_reader

    Claim case reader

    [sn_hs_cm.claim_case_reader]

    Can view Health and Safety claim cases in the Health and Safety Workspace

    sn_hs_cm.case_reader

    Tables installed

    Table 3. Tables in Health and Safety Case Management
    Table Description

    Health and Safety case

    [sn_hs_cm_case]

    Stores all records of Health and Safety cases. This table extends the Health and Safety task [sn_ohs_im_task] table.

    Leave

    [sn_hs_cm_leave]

    Stores Health and Safety cases of type Injury and illness related leave.

    Health and Safety Case Payment

    [sn_hs_cm_payment]

    Stores payment details for Health and Safety compensation claim cases.

    User groups installed

    Table 4. User groups installed Health and Safety Case Management
    Name of group Description Contains roles
    Health and Safety routing group Assignment group for Universal Request for Health and Safety cases.
    • agent_workspace_user
    • workspace_user
    • sn_ohs_im.workspace_user
    • sn_uni_req.routing_agent
    • sn_hs_cm.case_manager