Field reference for the Moveworks web chatbot record and the internal setup record that Employee Slate for Moveworks uses.

chatbot record fields

Table 1. Moveworks chatbot fields

Field	Description
Channel	Set to Moveworks web chat for the Employee Slate surface.
Selected connector	Set to Moveworks web chat.
Bot ID	Enter 1234. The Moveworks Setup application replaces this placeholder with a randomized numerical value after you save the record.
Bot name	Unique identifier for the chatbot. The recommended pattern is <org-name>-employee-slate-web-chat.
Bot friendly name	Customer-facing display name for the assistant. The default placeholder is Moveworks Assistant.
Channel configuration	Set to Moveworks web chat bars. The system generates this value automatically when you save the record.
Surface	Set to Unified Front Door. This value is required so that Employee Slate renders the chatbot.
File attachment	Turn on this control so that employees can attach files in the Moveworks chat.

Internal setup fields

Table 2. Moveworks internal setup fields

Field	Description
Chatbot	Selects the chatbot record that this internal setup applies to.
User Inbox	Turn on this control to activate the notifications experience for the chatbot.
Connector	Select the ServiceNow connector that replicates ServiceNow users into the Moveworks identity roster. The default label is snow.
Trusted issuer	Enter the ServiceNow instance URL. The trusted issuer lets Employee Slate and the Moveworks assistant authenticate seamlessly. Add multiple trusted issuers if you deploy the same chatbot across multiple ServiceNow instances.
Universal Assistance suggested prompts	Enter up to four suggested prompts on the Employee Slate home page. The Moveworks Setup application enforces a character limit on each prompt.