Components installed with Emergency Exposure Management

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Components Installed with Emergency Exposure Management

    The Emergency Exposure Management application installs various components, including user roles, scheduled jobs, and tables, essential for managing workplace exposure diagnostics effectively. These components facilitate the identification and management of potentially exposed employees and visitors during health-related incidents.

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    Key Features

    • Roles Installed:
      • Emergency Exposure Admin: Enables creation of diagnostic requests and access to impacted users list.
      • Workplace Exposure Analyst: Identifies potentially exposed employees based on workplace reservations.
    • Scheduled Jobs:
      • Execute Employee Diagnostic Events: Processes diagnostic events to populate the list of impacted users.
    • Tables Installed:
      • Diagnostic Request: Allows users to create diagnostic requests for affected individuals.
      • Diagnostic Events: Manages subtasks related to diagnostic requests for identifying impacted employees.
      • Impacted Users: Contains details of employees potentially exposed to infectious diseases.
      • Impacted Visitors: Tracks visitors who may have been exposed, requiring subscriptions to additional ServiceNow features.
      • Potential Workplace Exposure: Identifies employees sharing shifts with affected individuals, also requiring specific subscriptions.
      • Tracing System: Configures data sources to identify exposed employees using diagnostic requests.

    Key Outcomes

    By utilizing the components installed with Emergency Exposure Management, ServiceNow customers can efficiently manage and track potential exposures, ensuring a swift response to health risks in the workplace. This functionality is crucial for maintaining employee safety and compliance during health-related situations.

    Several types of components are installed with Emergency Exposure Management, including tables and user roles.

    Note:
    The Application Files table lists the components that are installed with this application. For instructions on how to access this table, see Find components installed with an application.

    Demo data is available for this feature.

    Roles installed

    Table 1. Roles installed with Emergency Exposure Management
    Role title [name] Description Contains roles
    Emergency Exposure Admin

    [sn_imt_diagnosis.diagnostics_admin]

    		 Can create a new diagnostic request and view or download the list of impacted users.
    • sn_imt_diagnosis.workplace_exposure_analyst
    • sn_imt_monitoring.monitoring_user
    Workplace exposure analyst

    [sn_imt_diagnosis.workplace_exposure_analyst]

    Identifies potentially exposed employees using workplace reservations from the ServiceNow® Workplace Core application.

    None

    Scheduled jobs installed

    Table 2. Scheduled jobs installed with Emergency Exposure Management
    Scheduled job Description
    Execute employee diagnostic events Looks up pending events from the Diagnostic Events [sn_imt_diagnosis_diagnostics_event] table and processes them to populate the Impacted Users [sn_imt_diagnosis_impacted_users] table.

    Tables installed

    Table 3. Tables installed with Emergency Exposure Management
    Table Description
    Diagnostic Request

    [sn_imt_diagnosis_diagnostic_request]

    		 Allows a user to create a diagnostic request for the affected user.
    Diagnostic Events

    [sn_imt_diagnosis_diagnostics_event]

    		 Subtasks generated for diagnostic requests. A scheduled job processes the tasks to identify the list of potentially impacted employees.
    Diagnostic Request Task

    [sn_imt_diagnosis_diagnostic_request_task]

    		 Diagnostic request tasks created automatically for diagnostic requests to identify the list of potentially impacted employees. The task is created based on the selected data source in a diagnostic request.
    Diagnostic Request Task Config

    [sn_imt_diagnosis_diagnostic_request_task_config]

    		 Configuration for a diagnostic request task. For a data source selected in a diagnostic request, the corresponding diagnostic request task when created matches the type of task configuration.
    Impacted Users

    [sn_imt_diagnosis_impacted_users]

    Employees who may have been exposed to infectious diseases through an affected employee. Populated by analyzing multiple data sources for the affected employees.
    Impacted Visitors

    [sn_imt_diagnosis_impacted_visitor]

    		 Visitors who might have been exposed to infection. Populated by analyzing the visitors request entry records invited by the affected employees.

    The table is available for use only if you also subscribe to ServiceNow® Contact Tracing and ServiceNow® Employee Health Screening. The data of this table is displayed in the Impacted visitors related list on the Diagnostic Report form.
    Potential Workplace Exposure

    [sn_imt_diagnosis_potential_workplace_exposure]

    Potentially exposed employees who had reservations for the same shifts as the affected employee during the specified time period.

    The table is available for use only if you also subscribe to Workplace Core.

    Tracing system

    [sn_imt_diagnosis_tracing_system]

    		 Data source configuration to identify potentially exposed employees by using diagnostic requests.
    Tracing system properties

    [sn_imt_diagnosis_m2m_tracing_system_properties]

    		 System properties for additional configuration of tracing systems.