Configuring Q&A Genius Results in Now Assist for Legal Service Delivery (LSD)

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • By using Q&A Genius Results in the Now Assist for Legal Service Delivery (LSD) application, you can quickly find the most optimal information in Employee Center, Legal Counsel Center, and global search.

    Q&A Genius Results overview

    The Q&A Genius Results capability enables request fulfillers and legal users to generate concise, actionable answers from knowledge article results in Legal Counsel Center, Employee Center, and global search.

    Q&A Genius Results in Legal Counsel Center.

    Q&A Genius Results configuration

    For Legal Counsel Center, the Q&A Genius Results feature is activated by default when you install and activate AI Search and the Legal Service Delivery - Prime plugin (sn_lg_ai_prime) application.

    For global search and Employee Center, you must enable Q&A Genius Results manually. For more information, see Enabling Now Assist Q&A Genius Results and Enable Now Assist genius results.

    For more information on the other supported search engines, see Search in Legal Service Delivery.