Form fields for creating opportunities in Opportunity Marketplace

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Form Fields for Creating Opportunities in Opportunity Marketplace

    The Opportunity Marketplace provides forms for creating opportunities, including gigs, projects, and volunteer roles. Each form includes essential fields that help define the opportunity and attract suitable applicants.

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    Key Features

    • Opportunity Owner: The creator of the opportunity, with options to add co-owners.
    • Opportunity Title: A visible name for the opportunity, aiding in searchability.
    • Opportunity Description: Detailed information for applicants to assess the opportunity.
    • Start and End Dates: Define the timeframe for the opportunity.
    • Visibility: Control who can view the opportunity; leaving it blank makes it public.
    • Additional Details: Space for extra information that may interest applicants.
    • Attachments: Include relevant documents or information related to the opportunity.

    Key Outcomes

    By filling out these fields accurately, ServiceNow customers can create clear and appealing opportunities that attract qualified applicants effectively. The detailed forms streamline the application process and ensure that all necessary information is communicated to potential candidates.

    Roles Information

    • Openings: Specify the number of available positions for the role.
    • Time Commitment: Estimate the expected time commitment for the role.
    • Application Deadline: Set the final date for accepting applications.
    • Role Location: Define whether the role is in-person, hybrid, or remote.
    • Required and Preferred Skills: List necessary skills and their proficiency levels to set clear expectations.
    • Employee Level: Indicate the appropriate job level for the role.
    • Attachments: Provide additional resources related to skills and roles.

    Gigs, projects, and volunteer opportunities have 2 forms with several fields.

    Table 1. Form fields for creating an opportunity
    Field Description
    Opportunity owner You’re listed as the owner of opportunities that you create. You can add additional co-owners from the list. This field is in the Opportunity table[sn_opp_market_opportunity].
    Opportunity title
    Note:
    The name for this field varies depending on the opportunity type.
    		 An opportunity title is visible to users and it’s used to help in the search for available opportunities. This field is in the Opportunity table[sn_opp_market_opportunity].
    Opportunity description
    Note:
    The name for this field varies depending on the opportunity type.
    		 Include all relevant details for an opportunity. Add the details of opportunities to help potential applicants decide whether they want to apply for the opportunity. This field is in the Opportunity table[sn_opp_market_opportunity].
    Start date The beginning date for the role. This field is in the Opportunity table[sn_opp_market_opportunity].
    End date The end date for the opportunity. This field is in the Opportunity table[sn_opp_market_opportunity].
    Who can view this opportunity? Select from the list to make the opportunity visible to a certain group of applicants. Leaving the field empty makes the opportunity visible to everyone.
    Additional details Add additional details that an applicant might want to learn about or want to understand.
    Add attachments Attachments can include related information such department details of the team an applicant would be working with or more extensive details about gigs, projects, or volunteer opportunities. Attachments are attached to the corresponding opportunity record.
    Table 2. Form fields for adding roles to your opportunities
    Field description
    How many openings are available for this role? The number of openings for this role.
    What is the estimated time commitment for this role? An estimate of the time you would be expected to commit to for this role.
    Application deadline The last day that applications are accepted for this role.
    Role location
    • In-person opportunity
    • Hybrid opportunity
    • Remote opportunity
    		 Where you would be expected to work from for this role.
    Location The physical office location for this role.
    Required skills
    • Actions edit or delete.
    • Skill: List of available skills.
    • Proficiency level: Level of proficiency associated with the skill.
    		 There are 3 controls for Required skills. The skill and proficiency level help to set expectations of the type of work expected for this role. The minimum skills that the opportunity owner believes are needed.
    Add skills from a job title Select a job title to add skills relevant to a certain job.
    Preferred skills
    • Actions edit or delete
    • Skill: List of available skills.
    • Proficiency level: Level of proficiency associated with the skill.
    		 There are 3 controls for Preferred skills. The skill and proficiency levels help to set expectations of the type of work expected for this role. Having preferred skills increases chances of being accepted for the role.
    Employee level There are 4 levels of individual contributors and 2 levels of management included with the OPM base system. The Employee level is included in the Skills Foundation job level table [sn_skills_int_job_level]. For more information about skills, job levels, and roles, see Configuring Skills Foundation.
    Add attachments Attachments provide more details about skills and roles for the opportunity.