Configure the chemical request approval flow

  • Release version: Australia
  • Updated November 27, 2025
  • 1 minute to read

    • Modify the chemical request approval flow using Flow designer.

    Before you begin

    The approval flows are built on Flow Designer. Before modifying, make sure that you're familiar with the basics of ServiceNow® Workflow Studio.

    Role required: Flow designer

    About this task

    Modifying the approval flow is an optional configuration step for a chemical request. The approval flow is ready to use but can be modified to meet your company’s requirements.

    If you decide to modify the flow, deactivate the original flow and make a copy. Make any desired changes to the new flow, and then activate it. Modifying the copy makes it easier when you must upgrade your ServiceNow® instance.

    Procedure

    1. Navigate to All > Process Automation > Flow designer.
    2. Select More actions more actions iconicon, then select Copy flow.
    3. Enter a name for the new flow.
    4. In the Application field, select Chemical request approval.
    5. Select Copy.
    6. Make desired changes to the new flow.
    7. Select Save and then select Activate.