Train the NLU model

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Use the UKG Topics Model (Natural Language Understanding model) to recognize and process employee utterances, intentions (intents), and objects of, or contexts for, an action (entities).

    Before you begin

    Role required: sn_hr_ukg.admin

    About this task

    You can train the model dataset iteratively using utterance examples so that the system predicts the optimal intent output for a new utterance.

    Procedure

    1. Navigate to All > NLU Workbench > Models.
    2. Select UKG Topics Model.
    3. Click Train.