API permissions/scope for ServiceNow integration with Zoom

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • The list of the API permissions/scope requested by the ServiceNow Collaboration services for Zoom are as follows.

    Table 1. Zoom API permissions/scope
    Scope type API scope Description
    User user:master View and manage a sub account’s user information.
    user:read:admin View all user information.
    user:write:admin View user information and manage users.
    Chat chat_channel:read:admin View all users’ chat channel.
    chat_channel:write:admin View and manage all users’ chat channels.
    chat_message:read:admin View all users’ chat messages.
    chat_message:write:admin View and manage all users’ chat messages.
    imchat:read:admin View all users’ history and channels.
    imchat:bot Enable chatbot within Zoom Chat Client.