Assign a contract request
As a contract fulfiller or contract administrator, assign a contract request to yourself or to someone in your assignment group.
Before you begin
Role required: sn_cm_core.contract_fulfiller, sn_cm_core.contract_admin
About this task
When a contract user submits a request, it is automatically assigned to a group or user as per the default assignment rule. If the request is assigned to a contract support group, any member from the group can assign the contract request to themselves or assign it to another member of the group.
Procedure
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Assign the request to yourself or to another member from the assigned group.
- To assign the request to yourself, click Assign to me.
- To assign the request to another member, on the Details tab, select a user in the Assigned to field and click Save.
Figure 1. Assign request