Components installed with Critical Event Management

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
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    Summary of Components Installed with Critical Event Management

    The Critical Event Management application includes several essential components, such as tables and user roles, that facilitate effective management of critical events. Understanding these components can enhance your organization's response to emergencies and streamline communication processes.Key FeaturesStore Applications:The application installs key store applications like Health and Safety Core, which provides a foundational data model for Health and Safety functionalities. It also includes Workplace Core, enabling workplace location management.Roles Installed:Various roles are assigned for managing critical events, including critical event admin, agent, manager, and responder. Each role has specific permissions to ensure effective handling of critical situations.Tables Installed:Several tables are created, such as the Critical Event Communication Plan and Critical Event Task, which store vital information and track tasks related to critical events.Plugins Installed:Key plugins such as Notify and Task Communication Management enhance communication capabilities and activate necessary functionalities within the application.Optional Applications:Additional features can be enabled, including the Geo Map component for visualizing critical events on a dashboard.Key OutcomesBy utilizing the components installed with Critical Event Management, organizations can better prepare for and respond to critical events. The structured roles and tables promote effective collaboration and communication, ensuring that all personnel involved can quickly and efficiently manage incidents. The availability of optional applications allows for customization based on specific organizational needs.

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    Several types of components are installed with the Critical Event Management application, including tables and user roles.

    Store applications installed

    Table 1. Store apps installed with Health and Safety Risk Management
    Store application Description
    Health and Safety Core

    Installs core data model for Health and Safety. This data model includes common components such as Health and Safety user profile and actions that are used in the Health and Safety applications.

    For more information on store applications, roles, and tables installed with Health and Safety Core, see Components installed with Health and Safety Core.
    Workplace Core

    [sn_wsd_core]

    		 Enables workplace locations for Health and Safety applications.
    Important:
    The application installation doesn’t install the location demo data for the Workplace Core location model. As a workaround, repair the Workplace Core plugin with the Load demo data option.

    Roles installed

    Table 2. Roles installed with Critical Event Management
    Role title [name] Description Contains roles
    Critical event admin

    [sn_critical.admin]

    		 Administrator role. Configures the Critical Event Management application properties.
    • sn_critical.agent
    • sn_critical.responder
    • sn_comm_management.comm_plan_admin
    • sn_critical.user
    • sn_critical.manager
    Critical event agent

    [sn_critical.agent]

    		 Works on critical event records from initiation to resolution.
    • sn_comm_management.comm_plan_manager
    • task_editor
    • canvas_user
    • sn_ohs_im.workspace_user
    • sn_critical.read
    Critical event manager

    [sn_critical.manager]

    		 Oversees all critical events and guides agents and responders to resolve them. sn_critical.agent
    Critical event reader

    [sn_critical.read]

    		 Has read-only access to critical event records. sn_comm_management.comm_plan_viewer
    On-site responder

    [sn_critical.responder]

    		 Assists on-site personnel during critical events. sn_critical.read
    Critical event user

    [sn_critical.user]

    		 Reports emergency as an employee. None

    Tables installed

    Table 3. Tables installed with Critical Event Management
    Table Description
    Critical event communication plan

    [sn_critical_comm_plan]

    		 Stores information about detailed communication strategies during critical events.

    This table is an extension to the Communication Plan [comm_plan] table.
    Critical event communication task

    [sn_critical_comm_task]

    		 Tracks individual tasks related to the communication plan for critical events.

    This table is an extension to the Communication Task [comm_task] table.
    Critical event

    [sn_critical_event]

    		 Contains records of critical events.

    This table is an extension to the Task [task] table.
    Impacted people

    [sn_critical_impacted_people]

    		 Lists individuals impacted by critical events.
    On-site responder mapping

    [sn_critical_on_site_responder_mapping]

    		 Maps responders to on-site locations during critical events.
    Critical event task

    [sn_critical_task]

    		 Stores tasks related to Critical Event Management.

    This table is an extension to the Task [task] table.

    Plugins installed

    Table 4. Plugins installed with Critical Event Management
    Plugins Description
    Notify [com.snc.notify] Provides the ability to set SMS preferences to receive messages from different providers.
    Task Communication Management [com.snc.task_communication_management]
    • Activates the base system.
    • Includes demo data and activates related plugins if they aren’t already active.

    Store applications installed

    Table 5. Store applications installed with Critical Event Management
    Store applications Description
    Health and Safety Allows you to report Health and Safety incidents.
    Task Communications Management UI Components for Configurable Workspace Stores bundle of UI components required to leverage Task Communications Management core capabilities in workspaces.

    Optional applications

    Table 6. Optional applications for additional features in Critical Event Management
    Application Description
    Geo Map component

    sn_geo_map

    		 Enables the map component on the Critical Event Management dashboard.