Activate the Now Assist skill for offboarding

  • Release version: Australia
  • Updated February 27, 2026
  • 1 minute to read

    • Enable the Now Assist skill associated with the offboarding knowledge transfer plan generation agentic workflow. This skill supports automated knowledge discovery and categorization during the knowledge transfer process.

    Before you begin

    Role required: admin [virtual_agent_admin]

    Procedure

    1. Navigate to All > Now Assist Admin > Skills.
    2. On the navigation pane, select Employee > HRSD.
    3. Locate the Knowledge transfer document grouper skill and select Turn on.
      The Turn on Knowledge transfer document grouper skill page appears.
    4. Select Turn on to accept the default values for user access.

    Result

    The skill is now active. The offboarding knowledge transfer plan generation agentic workflow can use this skill to group discovered documents and assign relevancy scores during the knowledge transfer process.