Configure AI agents

Australia Employee Service Management

Release

australia

ft:locale

en-US

ft:publication_title

Australia Employee Service Management

ft:clusterId

emplsm

bundleId

emplsm

workflow

Employee

Configure Now Assist AI agents for Health and Safety

Release version: Australia

Updated March 12, 2026

1 minute to read

Learn how to configure Now Assist AI agents to execute agentic workflows with AI agents and mapped tools.

To learn more about configuring the Now Assist AI agents, see Configure Now Assist AI agents.
To learn about reducing the exposure of harmful content on your agentic workflow, see Enable Now Assist Guardian for AI agents.
To choose the large language model (LLM) service provider for Now Assist AI agents in AI Agent Studio, see Large language models on the ServiceNow AI Platform®.