Add a new Mentoring participant

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • As a manager, add members from your team either as mentors or mentees to participate in mentoring programs.

    About this task

    Managers with the appropriate roles add mentors and mentees to mentoring programs from the ServiceNow platform.

    Before you begin

    Role required: sn_ecn.mentoring_admin

    Procedure

    1. Navigate to All > Mentoring > Participants.
    2. Select New.
    3. On the form, fill in the fields.
      Table 1. Mentoring participant form
      Field Description
      Employee Name of the employee you want to add as a participant.
      Program Name of the program that you want to add the participant to. You can select from the list of available programs. Your employee must meet the user criteria assigned to the program.
      Type Type of participant
      • Mentor
      • Mentee
      State State of the participant.
      • Draft
      • Enrolled
      • Unavailable
    4. Select Submit.