Submit a privacy assessment request
Submit a privacy assessment request for yourself or on behalf of another user to seek services from the legal department.
Before you begin
Role required: sn_lg_ops.legal_user
About this task
If you have the Legal Virtual Agent Conversations application installed on your instance, you can submit a privacy assessment request through the Virtual Agent chat. For more information, see Legal Virtual Agent Conversations.
Procedure
Result
A privacy assessment request is created in the New state.
- The request is assigned to a group or user in the legal department based on the assignment rule set in the associated practice area. For more information, see Assignment rule to automatically assign legal requests or matters.
- If the administrator has configured notifications, you receive notifications about the progress of the request.