Resolve the failure to submit a self-serve contract
As a legal user, resubmit a contract request that was not submitted due to incomplete signatory information by updating and syncing signatory information.
Before you begin
Role required:
- sn_lg_ops.legal_user and sn_cm_core.contract_user
- sn_cm_core.contract_fulfiller
About this task
If the signatory information is missing, the contract request will be saved as a draft and won't be submitted. Update the signatories and synchronize them to resolve the failure.
Procedure
-
Select the List icon (
).
Result
The contract request is resubmitted and the state changes from Draft to Work in progress.