Configure Predictive Intelligence for Legal Service Delivery Release version: Australia Updated March 12, 2026 1 minute to readInstall and configure the Predictive Intelligence for Legal Service Delivery. Configuration overview Activate Predictive Intelligence for Legal Service DeliveryYou can activate the Predictive Intelligence for Legal Service Delivery plugin (sn_lg_pi) for Legal Service Delivery if you have the admin role. Train the classification solution to predict the subcategory for General Legal RequestTrain the classification solution definitions to identify and predict an subcategory using short description and description for General Legal Request.Train the classification solution to predict the assignment group for General Legal RequestTrain the legal request classification solution definition to identify and predict an assignment group using the short description, description and subcategory for General Legal Request.Train the classification solution to predict the subcategory for Ethics ComplaintTrain the legal request classification solution definition to identify and predict an subcategory using the description for an Ethics Complaint.Train the classification solution to predict the assignment group for Ethics ComplaintTrain the legal request classification solution definition to identify and predict an group assignment using the description and subcategory for an Ethics Complaint.Configure fields to be displayed in Activity streamConfigure fields to be displayed in the Activity stream.
Configure Predictive Intelligence for Legal Service Delivery Release version: Australia Updated March 12, 2026 1 minute to readInstall and configure the Predictive Intelligence for Legal Service Delivery. Configuration overview Activate Predictive Intelligence for Legal Service DeliveryYou can activate the Predictive Intelligence for Legal Service Delivery plugin (sn_lg_pi) for Legal Service Delivery if you have the admin role. Train the classification solution to predict the subcategory for General Legal RequestTrain the classification solution definitions to identify and predict an subcategory using short description and description for General Legal Request.Train the classification solution to predict the assignment group for General Legal RequestTrain the legal request classification solution definition to identify and predict an assignment group using the short description, description and subcategory for General Legal Request.Train the classification solution to predict the subcategory for Ethics ComplaintTrain the legal request classification solution definition to identify and predict an subcategory using the description for an Ethics Complaint.Train the classification solution to predict the assignment group for Ethics ComplaintTrain the legal request classification solution definition to identify and predict an group assignment using the description and subcategory for an Ethics Complaint.Configure fields to be displayed in Activity streamConfigure fields to be displayed in the Activity stream.