Update system properties for Microsoft Exchange Online in the Journey Accelerator app

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Update the Journey Accelerator app system properties to use with Microsoft Exchange Online features support by Journey Accelerator.

    Before you begin

    Complete all the steps required for setting up Microsoft Exchange Online Spoke v2.0.2 Microsoft Exchange Online before updating the system properties for the Journey Accelerator app.

    See, Microsoft Exchange Online setup for Journey Accelerator for a list of required spokes supported for different versions of Journey Accelerator.

    Role required: admin

    Procedure

    1. Navigate to All > sys_properties.list.
    2. Search Application for Journey Accelerator.
    3. Locate and update the following fields:
      Table 1. Field names and values
      Name Value
      sn_ja.calendar_provider_option exchangeOnline
      sn_ja.ex_online_dummy_account_id <Outlook dummy account for querying meeting times>
      sn_ja.ex_online_service_account_id <Outlook service account or delegator for calendar management>
      sn_ja.ex_online_notification_url <webhook URL from Microsoft Exchange Online Spoke>
      Double-click the Value to edit.
      Note:
      When using Microsoft Exchange Online spoke v.2.0.2 with the Retry Handler Framework, the scripted rest API for the retry handler framework is used as the webhook URL.