Customize field labels in a Journey Accelerator plan header

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read
  • Customize the labels for fields that are available in the Journey Accelerator Plan [sn_ja_plan] table so that users have a customized and consistent experience. You can use customized plan headers for different plan types.

    Before you begin

    Role required: sn_ja.admin

    About this task

    Journey Accelerator plans use three different roles:
    • Manager
    • Employee
    • Mentor
    You can customize the plan header for each role. You can also customize role-based permissions, field labels, and role-based plan preferences. Plan header fields are available in the Journey Accelerator Plan [sn_ja_plan] table.

    Procedure

    1. Navigate to All > Journey Accelerator > Manage Plan Header Configuration , and click New.
    2. In the Name field, enter a meaningful name.
      The name should be meaningful to the role that you are creating the custom header for. For this task, enter Support Manager Plan Header.
    3. Click Submit.
    4. Open the plan header configuration that you created.
    5. Click New .
    6. In the Details list, select Mentors can edit.
    7. In the Custom label field, enter buddy and click Update.
    8. Click Update again.

      Any plan type role that uses this plan header displays the label buddy in the plan header. Labels apply to individual roles. Each role can have its own customized labels.

      Configure unique plan headers for different plan types. For more information, see Create and manage Journey Accelerator plan types.