Integrate Manager Hub

  • Release version: Australia
  • Updated March 12, 2026
  • 2 minutes to read
    • Summarize
    Summarized using AI
    This content was generated using new OpenAI-powered functionality. Results are provided on an as is basis and are not guaranteed to be accurate or complete.

    Summary of Integrate Manager Hub

    Integrate Manager Hub extends its capabilities by connecting with various ServiceNow applications to streamline employee management and enhance leadership functions. These integrations enable customized journey planning, cross-functional automation, employee safety management, secure misconduct reporting, HR communication, content access, task approvals, and proactive management prompts—all accessible within the Employee Center.

    Show full answer Show less

    Key Integrations and Requirements

    • Journey Accelerator: Create and publish customized employee transition plans accessible from Manager Hub. Requires Manager Hub, Journey Accelerator, and Employee Center Pro.
    • Journey Designer: Automate cross-departmental processes like new hire onboarding. Requires Manager Hub, Journey Designer, and Employee Center Pro.
    • Enterprise Employee Experience Pack: Manage employee return-to-office plans aligned with safety policies via Manager Library. Requires Manager Hub, Enterprise Employee Experience Pack, and Employee Center Pro.
    • Employee Relations COE: Report misconduct securely through Employee Relations accessible from Manager Library. Requires Manager Hub, Employee Relations, and Employee Center Pro.
    • Human Resources Scoped App: Enable direct HR contact via the Ask HR quick link in Manager Library. Requires Manager Hub, Human Resources Scoped App, and Employee Center Pro.
    • Content Experiences: Access skill-building articles and resources tailored for managers via Manager Library. Supports personalized content from multiple sources. Requires Content Experiences application.
    • Employee Center Core: Manage team tasks and approvals from the Overview tab in Manager Hub. Requires Employee Center Core application.
    • Proactive Prompts: Display actionable prompts on the Team Insights page to encourage timely actions. Requires Manager Hub, Proactive Prompts, and Employee Center Pro.

    Practical Benefits for ServiceNow Customers

    • Centralizes key manager functions within Employee Center for ease of access and improved workflow.
    • Supports automation and customization of employee lifecycle processes, enhancing operational efficiency.
    • Ensures secure handling of sensitive employee issues and promotes compliance with company policies.
    • Provides relevant, personalized content to develop leadership skills and team management capabilities.
    • Enables timely team communications, task approvals, and proactive interventions to maintain productivity.

    Extend Manager Hub capabilities by integrating with other applications.

    Integration with Journey Accelerator

    Use the Journey Accelerator templates to create and publish customized plans for key employee transitions. Create and access the journey plans from Manager Hub in Employee Center.

    For this integration to work, you must install Manager Hub, Journey Accelerator, and Employee Center Pro applications.

    Integration with Journey Designer

    Facilitate daily activities among various cross-functional processes and departments, and automate processes such as new hire onboarding.

    For this integration to work, you must install Manager Hub, Journey Designer, and Employee Center Pro applications.

    Integration with Enterprise Employee Experience Pack

    Administer and coordinate your employees return to the workplace in a manner that promotes your company's safety requirements. Click the Manage return to office link in the Manager Library tab in Employee Center.

    For this integration to work, you must install Manager Hub, Enterprise Employee Experience Pack, and Employee Center Pro applications.

    Integration with Employee Relations COE

    Report any misconduct or sensitive issues through the Employee Relations application, which provides a tighter security to protect employee privacy. Click the Report misconduct employee quick link in the Manager Library tab in Employee Center.

    For this integration to work, you must install Manager Hub, Employee Relations, and Employee Center Pro applications.

    Integration with Human Resources Scoped App

    Contact an HR personnel by clicking the Ask HR quick link in the Manager Library tab in Employee Center.

    For this integration to work, you must install Manager Hub, Human Resources Scoped App application, and Employee Center Pro plugins.

    Integration with Content Experiences

    Find useful articles and resources that help to expand your skills as a people leader. Use the Manager Library tab in Manager Hub in Employee Center.

    Personalised and seasonally-based content from target communications and campaigns, knowledge or catalog items (ServiceNow), share point sites, or other third party applications can also be added in Manager Library.

    Manager Library is available with Content Experiences application.

    Integration with Employee Center Core

    Complete your tasks and approve any team requests from the Overview tab in Manager Hub in Employee Center.

    Team tasks and requests appear only when the Employee Center Core application is installed.

    Integration with Proactive Prompts

    Provide prompts in the Team Insights page in Manager Hub. Encourage managers or employees to take actions quickly.

    For this integration to work, you must install Manager Hub, Proactive Prompts and Employee Center Pro applications.