Create request from External Legal Service Center

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Create a request for a legal service from the External Legal Service Center. You can submit a request or save it in draft to submit later.

    Before you begin

    Role required: sn_lg_ext_portal.ext_user

    About this task

    Verify you have registered with External Legal Service Center before submitting a request for a legal service. For more information, see Register with External Legal Service Center.

    Procedure

    1. Navigate to the External Legal Service Center home page by accessing your instance URL and adding a /elp suffix.
      For example, https://example.com/elp.
    2. Log in with your user name and password.
    3. From the Legal Services catalog, select the request type to be submitted.
    4. Add Summary description.
    5. Optional: Add Description.
    6. Optional: Add attachments.
      1. Select Add icon (Add icon).
      2. Add attachments using any of the following methods.
      • Select Choose a file and select the file to be attached.
      • Drag files from your local computer into your browser window to attach them to the current record.
      • From your local computer, copy the files that you want to attach. Click inside the Documents box and paste the files.
    7. Submit the request or save it as a draft.
      ActionSteps
      Save as draft Select Save as Draft.
      Submit the request Select Submit.
      Note:
      On submitting a request you receive an email notification with the request details.