Customize UI actions for Universal Request integration with Microsoft Teams

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Customize the UI actions and extend them to the tables that you require. The UniversalRequestMSTeamsUtils script include controls the visibility of the UI actions.

    The following UI actions are available by default. You can customise them to suit your needs.
    • Start Microsoft Teams Chat
    • Import Messages from Microsoft Teams
    To customise the UI actions, you must modify the form fields. For a detailed understanding of the form fields, see UI actions