In the links below, Now Assist for Employee Center Pro features are organized into categories, each with its own landing page to help guide users through the configuration process.

• Content Engagement

  Content engagement enhances news articles by providing users with a way to comment and react to articles and for managers to measure the effectiveness of their content using engagement metrics.

• Creating employee communications

  Content Publishing offers robust communications creation tools that enable you to create, manage, and publish a variety of content types including portal content, notifications, mobile content, and tasks.

• Enterprise Service Management Integrations Framework

  The ServiceNow Enterprise Service Management Integrations Framework application contains common components that can be used for integrating your ServiceNow application with third-party systems.

• Outlook Actionable Messages

  Outlook actionable messages plugin enables users to respond to the survey from within the Microsoft Outlook application.

• Configuring Now Assist settings and features

  Use the Now Assist Admin console to activate the various Now Assist applications and skills that you’re entitled to.

  Note:

  Now Assist for Employee Center Pro only provides employee or requester conversations and might require other Now Assist products to deliver AI agents or other related features.