Employee Center Pro plugins
Summarize
Summary of Employee Center Pro plugins
The Employee Center Pro plugins enhance the ServiceNow® platform by offering a customizable self-service portal and additional features that improve engagement and communication among employees. These plugins are available out-of-the-box on new instances and during upgrades to Employee Center Pro.
Show less
Key Features
- Employee Center (snexsp): Customizable multi-department portal for a self-service experience.
- Employee Center Pro (snexsppro): Extends standard capabilities for enhanced employee engagement.
- Enterprise Service Management Integrations Framework (snhrintegfw): Enables integration with third-party systems.
- Employee Center Core (snhrsp): Mobile-friendly self-service portal framework.
- Employee experience taxonomy (snect): Taxonomy for multi-department service delivery.
- Employee Experience Foundation (snexempfd): Best practice components to improve employee experiences.
- Content Publishing (snsd): Tool for creating and distributing information to employees.
- Content Experiences (snca): Enables content packaging into campaigns for targeted messaging.
Key Outcomes
By utilizing these plugins, ServiceNow customers can create a tailored and engaging self-service portal that meets their employees' needs. The integration capabilities allow for seamless connection to external systems, while content management features ensure effective communication. Optional plugins further enhance functionality, providing analytics, governance, and community engagement tools to foster a collaborative work environment.
Discover the Employee Center Pro plugins that are included out-of-the-box on a new ServiceNow® instance, as well as plugins that are installed when you upgrade to Employee Center Pro.
Installed with Employee Center Pro
| Plugin | Description |
|---|---|
| Employee Center (sn_ex_sp) | Installs a customizable multi-department portal and framework to help administrators build a self-service portal that provides a great self-service experience for employees. |
| Employee Center Pro (sn_ex_sp_pro) | Employee Center Pro extends the standard Employee Center capabilities and provides a platform for employees to communicate and be engaged. |
| Enterprise Service Management Integrations Framework (sn_hr_integ_fw) | Enables Employee Center Pro to integrate with third-party systems. |
| Employee Center Core (sn_hr_sp) | Activates a portal framework that allows administrators to build a mobile-friendly self-service experience for users. |
| Employee experience taxonomy (sn_ect) | Provides an employee content taxonomy for multi-department service delivery. |
| Employee Experience Foundation (sn_ex_emp_fd) | Contains components such as best practice email layouts that improve employee experiences. |
| Content Publishing (sn_sd) | Use Content Publishing to create different types of information you want to distribute to your employees. |
| Content Experiences (sn_ca) | Package your content into a campaign using multiple channels to deliver the right message to the right audience at the right time. Requires Content Publishing (sn_sd) |
To learn about the tables, roles, and widgets installed, see Components installed with Employee Center Pro
Plugins to extend Employee Center Pro capabilities
| Plugin | Description |
|---|---|
| Employee Profile (sn_employee) | Enhance employee experience with a unified, configurable profile, offering comprehensive work-related information, extensibility across business units, and personalized visibility settings. |
| Communities (com.sn_communities) | The Communities plugin supports Employee Forums, where employees can connect, engage, and collaborate with each other. Requires Content Publishing (sn_sd) and Content Experiences (sn_ca) |
| Content Analytics (sn_cda) | Content Analytics helps you decide when content is stale, needs refreshing, and how engaged your employees are with your communication. Requires Content Publishing (sn_sd) and Content Experiences (sn_ca) |
| Content Governance (sn_cg) | Content Governance provides a streamlined way for employees to request content to be created, track the progress, preview the content, and approve it before it is published. Requires Content Publishing (sn_sd) and Content Experiences (sn_ca) |
For more information, see the List of plugins (Australia).