Check your approvals by using Now Assist in Virtual Agent

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Check the approvals that are assigned to you by using the Now Assist in Virtual Agent AI chat window. By checking your approvals before you begin your tasks, you avoid working on tasks that weren't approved and focus on what needs to be done.

    Before you begin

    You can also perform the following steps in Now Assist in Virtual Agent for Microsoft Teams. You can check your pending approvals similarly.

    Role required: None

    Procedure

    1. Navigate to All > Self-Service > Employee Center.
    2. Select Open chat.
      Now Assist in Virtual Agent appears.
    3. Enter your query.
      To check your to-do approvals, you can enter instructions like Show my approvals, Show my pending approvals, or Show me my approvals due today/due this week/due later/due soon.

      Now Assist for Employee Experience welcome message.

    4. View the list of approvals, under the To-do approvals, by selecting Start.

      Now Assist in Virtual Agent To-do approvals

    5. Optional: View the list of pending approvals in detail by selecting Task Center in the response.
    6. From the list of approvals displayed, select the approval that you want to work on.
      The approval details are displayed in the card.
    7. Select Approve or Reject.
    8. Optional: Skip the action by selecting Skip.
    9. Optional: Check other approvals by selecting Continue.
    10. End the chat by selecting End chat.