Configuring Recommended Actions for HRSD

  • Release version: Australia
  • Updated March 12, 2026
  • 1 minute to read

    • Configure recommended actions to create a context, rule, and recommendations with action types such as guidance.

    Configuration overview

    1. Install Recommended Actions for HRSD

      Download the Install Recommended Actions for HRSD application from ServiceNow® Store.

    2. Configuring the HR case context

      Configure recommended actions to create a context, rule, and recommendations with action types such as guidance.