Employee Center is available on ServiceNow® instances that are on version Rome or newer. Employee Center includes certain out-of-the-box configurations that can be used as-is or customized. You can install additional plugins and configure features to enhance the employee portal experience.

• Configure users and roles

  Learn about the roles necessary for using Employee Center features.

• Understanding Employee Center plugins

  Discover the Employee Center plugins that are included out-of-the-box on a new ServiceNow® instance, as well as plugins that are installed when you upgrade to Employee Center Pro.

  For the steps to upgrade to Employee Center Pro, see Install Employee Center Pro.

• Browse experience features

  Make it easy for employees to navigate the portal and discover content.

• Search experience features

  Enhance the search experience.

• Task Management and Integration

  Enhance employee productivity and drive portal consolidation.

• Continuous improvement

  Enhance efficiency and performance through feedback and analytics.

• Configure Employee Center Pro Kiosk

  Enable deskless workers with simplified access to information and services for self-serve and improved productivity.

• Configuring Employee Center for mobile

  Configure Employee Center capabilities on Now Mobile to enable employees to access the features on their mobile devices.