---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Portal configuration

# Portal configuration {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Configure the default Employee Center portal to incorporate specific
widget experiences into your home page.

## Before you begin

Role required: admin

## About this task

Employee Center application provides best in class portal home pages with all the relevant widgets that provide an employee-centric portal experience. The application has two default home pages.

* Employee Center: ec_home.
* Employee Center Pro: ec_pro_home.

{#portal-config__ul_ds1_kpy_sqb}  
Note:  
Employee Center Pro portal home page is made available only when you install the Employee Center Pro (com.snc.employee_center_pro) application from the ServiceNow Store and is licensed separately.  
To use the latest out-of-the-box homepage:

* For upgrade customers, the default homepage associated with the Employee Center portal record remains the same as before the upgrade. Edit the portal homepage record manually for using the new portal homepage.
* New EC and EC Pro customers see the new homepages associated with the portal by default.

{#portal-config__ul_jcs_hhb_bzb}  
Note:  
New home page is not displayed when you have a customized home page.
Modify the default Employee Center or Employee Center Pro portal pages to suit your needs.

For standard sizes of the images and icons, see [Standard banner and icon sizes](https://servicenow-prod.fluidtopics.net/jSnpBhb1OR5_eUAds~nu1g "Use the following sizes for the banner and icons for optimal portal performance.") for optimal portal performance.

## Procedure

1. Navigate to one of the following portals.
   1. For Employee Center, navigate to AllEmployee CenterAdministrationPortal configuration
   2. For Employee Center Pro Kiosk, navigate to AllService PortalsPortalsEmployee Center Pro Kiosk.
   {#portal-config__substeps_mwl_5st_vbc}
2. Edit the portal to suit your needs.  
   For more information on the portal form fields and description, see [Create a
   portal](https://www.servicenow.com/docs/access?context=create-a-portal&version=xanadu&pubname=xanadu-platform-user-interface&ft:locale=en-US).
3. Map the Taxonomy that you created or use the default taxonomy.  
   For more information on taxonomy, see [Unified Taxonomy for Employee Center](https://servicenow-prod.fluidtopics.net/kD~zEm5nDum~lAHNc2e11g "Unified Taxonomy is a collection of hierarchical topics that brings together different content types, such as requests, articles, quick links, learning content, and employee communications.").
* **[Customize Employee Center portal theme](https://servicenow-prod.fluidtopics.net/CP8GUMXETQh88~8IxmtXCQ)**   
  A theme is a collection of one or more style sheets (CSS files) that define a consistent look for a set of pages. Customize the default portal theme to apply your own theme to suit your branding and improve the visual design of the portal pages.
* **[Enable support for right-to-left languages](https://servicenow-prod.fluidtopics.net/wt2pQapQC6jZwPYylUgEpA)**   
  When the session language is a right-to-left language, the direction of the portal user interface is mirrored to display from right to left.
* **[Update the Employee Center home page theme](https://servicenow-prod.fluidtopics.net/sHsBCvAK9~3T24SYemxXTA)**   
  Enable the gradient background theme along with other UI changes on the Employee Center home page as an existing customer.
* **[Update the Employee Center Pro home page theme](https://servicenow-prod.fluidtopics.net/6Uq5DkPUIPtn_0g9xs8d2A)**   
  Enable the gradient background theme along with other UI changes on the Employee Center Pro home page as an existing customer.

**Related concepts**   

* [Customize the Employee Center with widgets](https://servicenow-prod.fluidtopics.net/ZaOjyLi74FoKNJKoBRtkcw "You can configure the widget instance options to control how data is displayed within the widget.")
* [Employee live chat overview](https://servicenow-prod.fluidtopics.net/EiavmSxTys4k~mBCSbVzbQ "As an employee, you can chat directly and in real time with support agents through the Employee Center. When you initiate a chat and select a conversation topic, you are routed to the appropriate chat queue and connected to a support agent.")
* [Footer configuration](https://servicenow-prod.fluidtopics.net/YSCsia7W26gSKSuMYULuMg "Employee Center and Employee Center Pro include a footer by default, which you can configure.")

*[\>]: and then