---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# No request handling

# No request handling {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Make a 'No request' call to test the configuration with the calendar provider.

## Before you begin

Role required: admin

## About this task

No request is a mechanism to validate the generated syntax of the payload of an event created for the calendar. But, instead of sending the event to the calendar provider, it is only created. The admin can validate the
payload content of the event (JSON) to ensure that is generated as expected. 'No request' ensures that the application does not make any API calls to the calendar provider when you create, update, or cancel a reservation in
the Workplace Reservation Management application.

## Procedure

1. Navigate to AllWorkplace Calendar SynchronizationConfigurationReservable Sync Configuration.
2. Select the reservable sync record for which you want to enable 'No request.
3. On the form, ensure that the Active option is enabled.
4. Enable the No request option.
5. Select Update.
**Related tasks**   

* [Set Workplace Calendar Synchronization properties](https://servicenow-prod.fluidtopics.net/vUvZOlsfMDRvfTWZlS9SFA "Configure the properties for the Workplace Calendar Synchronization to set the Exchange Online Sync Integration Mode to Strict, Personal Authentication, or Normal mode to synchronize reservations.")
* [Add a Reservable Sync Configuration](https://servicenow-prod.fluidtopics.net/rF51D0p_OiLvvvq7U53gfg "Add workplace-workspace/desk (or) rooms that must be synchronized with the calendar provider whenever an employee makes a reservation.")
* [Synchronize past reservations](https://servicenow-prod.fluidtopics.net/yDkEcQ7bKCMamrihwhgdwA "Sync reservations made in the past, that is, before configuring the reservation synchronization setup.")
* [Retrieve reservations](https://servicenow-prod.fluidtopics.net/3HJQvL8btCKITpBXyXYf1w "Retrieves all the events for active reservable sync configurations from Microsoft Outlook to Workplace Service Delivery.")
* [Export reservations to the calendar provider](https://servicenow-prod.fluidtopics.net/MB5NdB1YtKHqWJrBuUo9QA "As a one time procedure, export all your confirmed reservations to your calendar provider for synchronization.")  
**Related reference**   

* [Microsoft Exchange Online - Calendar synchronization](https://servicenow-prod.fluidtopics.net/hoDjPQBOsaT14g89eyvNpQ "Synchronize reservations between Microsoft Outlook and Workplace Reservation Management.")
* [Google Calendar - Calendar synchronization](https://servicenow-prod.fluidtopics.net/JJJ3SNxOsaU3Kv6AhxrKPA "Create a connection with Google Calendar and synchronize reservations made using the Workplace Reservation Management application. You can synchronize all the reservations that are made using the Workplace Reservation Management to the Google Calendar and vice versa.")
* [Microsoft Exchange On-Premises - Calendar synchronization](https://servicenow-prod.fluidtopics.net/Me7rTD1VZaLuXJZb1SYWRA "Create a connection with Microsoft Exchange On-Premises and synchronize reservations made using the Workplace Reservation Management application. You can synchronize all the reservations that are made using the Workplace Reservation Management to the On-Premises calendar and vice versa. The reservation synchronization from an On-Premises calendar to the Workplace Reservation Management is performed using various approaches like subscriptions, synchronization tokens, events, and occurrences.")

*[\>]: and then