---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Create a reminder in HR Service Delivery Agent Workspace

# Create a reminder in HR Service Delivery
Agent Workspace {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

You can create reminders tied to HR cases or tasks to provide timely communication
and actions are taken. Use reminders to make certain you follow up by a specific
date.

## Before you begin

Role required: sn_hr_core.case_writer

## Procedure

1. Navigate to AllHR Case ManagementHR Agent Workspace.
2. Click the Lists icon (![List icon to display HR cases]() along the left side.
3. Navigate to and open a case you want to add a reminder.
4. Click the More Actions icon (![More icon]()), scroll down and click Set reminder.
5. Fill in the fields.  
   {#agent-ws-hr-reminder__table_l2c_hjj_3nb__entry__2}

   | Field | Description |
   |-|-|
   | Short description | Text that describes the reminder. |
   | Date time | The date and time you want to receive the reminder. |
   | Task | The task or case associated with the reminder. Automatically appears based on the case or task you have displayed when creating the reminder. |
   | User | The name of the logged in user that created the reminder. |
   | Reminder | Status of the reminder. |
   [Table 1. Create New Reminder]

   {#agent-ws-hr-reminder__table_l2c_hjj_3nb}
6. Click Save.  
   Note:  
   To view reminders, click more from the Related Items menu, scroll down, and select Reminders. When an alert is activated, a number appears inside the Notifications icon (![Notifications icon]()) and the notifications message scrolls across the screen.

*[\>]: and then