---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

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    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Exploring Legal Conflict of Interest

# Exploring Legal Conflict of Interest {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

The Legal Conflict of Interest application enables you to manage the disclosure,
approval, and registry of conflict of interest that might arise from employees having competing
interests or loyalties.

## Features {#conflict-of-interest-overview__section_ug4_qpb_1lb}

* Configurable approval flows in accordance with the organization's Conflict of Interest (COI) policy.
* Centralized register for all the disclosure of potential conflicts.
* Continuous monitoring of all disclosure requests for their validity.
* Automated reminders to the requesters before the expiry of their conflict approvals.
{#conflict-of-interest-overview__ul_kps_w34_1lb}
Figure 1. Legal Conflict of Interest workflow

## Automated approval flow {#conflict-of-interest-overview__section_COI_Approal_Flow}

The approval flow for approving a conflict of interest disclosure request is automated. When
all designated approvers have approved the conflict of interest disclosure request, a
corresponding registry for the conflict is created.

A notification is sent to the requesters before the expiry of the validity of their COI
disclosure records. If the requesters need an extension, they should review and resubmit a
request to get the legal clearance for the extended
period.

The approvers and the number of approval levels differ based on the conflict type.  
Following illustration shows the approvers and number of approval levels for each conflict type. For example, the Outside Employment conflict type has two approval levels. The first-level approver is the manager of the requester, and the second-level approver is the legal compliance group.Figure 2. Conflict of Interest approval flow  
The administrator can modify the approval flow in the following ways:

* Change the number of levels of approval required.
* Add or modify approvers or approver groups at each level of approval.
{#conflict-of-interest-overview__ul_lbz_qj1_1lb}

For more information, see [Configure flows for Legal Conflict of Interest](https://servicenow-prod.fluidtopics.net/pJOP03aBi05fTBTPOSIFlQ "Review the flows installed with the Legal Conflict of Interest application and configure them to align with your business needs.").