---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Report an issue with your payslip

# Report an issue with your payslip {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Report an issue with your Workday payslip from Employee Center.

## Before you begin

* Role required: none
* You might not be able to report payslip discrepancy if your HR profile does not have a valid employee number and employment start date.
{#payslips-awd__ul_pwt_kpt_fqb}

## Procedure

1. Open Employee Center.
2. Navigate to CatalogPayrollPayroll Discrepancy - Workday.
3. In the Payroll year field, select the year in which the payslip was generated.
4. In the Payroll month field, select the month in which the payslip was generated.
5. In the Payment date field, select the date on which the payslip was generated
6. In the How can we help you with this payslip field, specify the discrepancy that is found in the payslip.
7. Click Submit.  
   An HR case is created that is in Ready state.
**Related concepts**   

* [Time off request to Workday](https://servicenow-prod.fluidtopics.net/BCA0mMenE0455SST4dt~yQ "You can submit a time off request to Workday from Employee Center.")
* [Now Assist Virtual Agent topics for HR Service Delivery Advanced Integration with Workday](https://servicenow-prod.fluidtopics.net/7t9JOA9treMhqxLawRFGQw "You can use the Now Assist Virtual Agent topics in Employee Center to place requests, for example, apply for a time off or update your details from the Workday system in Employee Center.")  
**Related tasks**   

* [Change legal name through Virtual Agent](https://servicenow-prod.fluidtopics.net/Ql8afhVPQ1coNkym71rp_g "Change your legal name change through Virtual Agent chat in Employee Center.")
* [Publish the VA topic template for legal name change](https://servicenow-prod.fluidtopics.net/l6bLPMO2ExuzFhVNli~uzA "Publish the Workday Legal Name Change Template which contains an NLU model that recognizes and processes employee utterances, intentions (intents), and objects of, or contexts for, an action (entities).")

*[\>]: and then