---
sourceDocument: Xanadu Employee Service Management
sourceDocumentLink: https://servicenow-prod.fluidtopics.net/r/xanadu/employee-service-management

 Release :

    - xanadu

ft:locale :

    - en-US

ft:publication_title :

    - Xanadu Employee Service Management

ft:clusterId :

    - emplsm

bundleId :

    - emplsm

workflow :

    - Employee


---

# Add a Universal Task related list

# Add a Universal Task related list {#ariaid-title1}

* Release version: Xanadu
* 
* Updated August 1, 2024
* 
* ![](https://www.servicenow.com/docs/portal-asset/ico-clock) 1 minute to read

Add a Universal Task related list to a service-specific form in both
the ServiceNow AI Platform and Agent Workspace to let agents view a
universal task for the request.

## Before you begin

Role required: admin

## Procedure

1. Navigate to the table that the related list must be added to.
2. Open a service-specific form.
3. Right-click the additional actions context menu ![Context menu]().
4. Navigate to ConfigureRelated Lists.
5. On the form, select the Universal Task-\>Parent.
6. Select a view name:
   * Default view: To add the Universal Task related list in the ServiceNow AI Platform form.
   * Workspace: To add the Universal Task related list in the Agent Workspace form.
7. Click Save.  
   Note:  
   Due to access control list (ACL) restrictions, the New button might not work while you are creating a task. You can hide the New button on the related list and use the UI action to create a universal task.

   For more information on adding related lists, see [Related
   lists](https://www.servicenow.com/docs/access?context=c_RelatedLists&version=xanadu&pubname=xanadu-platform-user-interface&ft:locale=en-US).
**Previous topic:** [Create UI actions for your service with Universal Task](https://servicenow-prod.fluidtopics.net/PfWlMg7f4zmVpZ4ZDYvqFw "Create UI actions for your service so that agents can create universal tasks.")  
**Next topic:** [Add a Task tab on the Standard Ticket page](https://servicenow-prod.fluidtopics.net/gncdmch2pgHDbS~lVp88dQ "Add a Task tab on the Standard Ticket page to let employees view the tasks that are assigned to them by the agents.")

*[\>]: and then